Back
FAQ Generator & Updater
by
FAQ Generator & Updater
Open
Description
Dynamically creates and maintains FAQs by analyzing customer queries and support interactions to ensure the FAQ section remains accurate, comprehensive, and effective in reducing support workload.
System
The System will analyze customer interactions and support data to identify common issues, automatically generate new FAQ entries or update existing ones, monitor FAQ performance, and refine content to enhance customer self-service.
Input
Customer Queries, Support Tickets, Existing FAQ Data
Expected Outcome
An updated FAQ section featuring new and revised entries that accurately address customer needs, resulting in improved self-service support and reduced workload for support teams.